More often than not, accessing veterinary services in Nigeria is a hassle. Nigeria has one of the lowest veterinary doctor-to-livestock ratios in Africa. Farmers often go to great lengths in search of better alternatives for animal care.
Most communities lack functioning clinics, animal hospitals are overstretched, and emergency response for livestock is painfully slow.
Also, diseases are poorly reported, increasing the risk of infections that may be transmitted from livestock to human beings. The result is a slew of avoidable animal deaths and increased losses for livestock producers.
In a bid to fill this critical need, Lagos State has introduced TELE-VET, the country’s first tele-veterinary call centre. It aims to close the access gap by delivering expert veterinary care through mobile technology.
By dialling 20791, users can subscribe to daily, weekly or monthly plans and receive instant access to certified veterinary professionals, emergency support and first-aid guidance, disease-prevention education, livestock and pet-care assistance, and faster response for suspected outbreaks.
The service is free to all active subscribers and helps reduce the cost and stress of travelling to clinics, especially for small-scale livestock keepers and pet owners in remote areas.
TELE-VET also strengthens Lagos’ ability to detect diseases early, aligning with global “One Health” principles that integrate human, animal and environmental health.
With real-time documentation and professional triage, the centre provides an organised and responsive system that helps farmers protect their animals while safeguarding public health
TELE-VET leverages existing ICT platforms such as M-Agric and M-Health in Lagos, which have previously connected farmers to expert tips and mentorship via MTN and Glo networks.
Internationally, such tele-veterinary platforms operating in East Africa and Asian countries have contributed to decreased mortality rates among livestock while also enhancing surveillance for transboundary animal diseases.
Despite its potential, TELE-VET faces several operational hurdles. Digital literacy issues may be a constraint to adoption among agricultural communities in rural areas and elderly agricultural communities who may be unfamiliar with USSD.
Differences in state networks could have implications for efficient relief provision for situations where time matters. Infrastructural requirements such as a constant power supply and equipment may require expenditures.
Although TELE-VET staff are available for help, most complex cases would require a physical examination.
Nevertheless, the advent of TELE-VET marks a huge improvement for animal health care services in Nigeria. By providing expert advice based on modern technology, Lagos State is making animal health care more affordable, accessible and responsive.
This project may help in reducing losses occasioned by preventable factors, ensure improved food security, and serve as a warning system for any disease that may be affecting livestock.
While Lagos continues to refine this system, the recent initiative represents a prime example of how ICTs can transform agricultural resilience and public health.
Summary not available at this time.
